Orders leave our studio within 1–2 business days. US delivery takes 3–5 days; international orders take 7–12 days. Shipping is free on orders over $75, and every parcel is tracked and insured.
Your tracking link arrives by email the moment your parcel ships. If it hasn't appeared within 3 business days, write to support@tressalune.com with your order number and we'll look into it the same day.
Unworn pieces in original condition — lace uncut, hair untouched — can be exchanged for fit or shade within 30 days. Hygiene items (wig caps, nets) are final sale. Start an exchange from your shipping email or contact us.
Yes. Checkout is fully encrypted and we never see or store your card details. We accept Visa, Mastercard, Amex, PayPal and Apple Pay. You are charged only when your order ships.
Tressalune Hair Extensions, 88 Linden Court, New York, NY 10013. All content and photography on this site belongs to Tressalune. Prices include applicable sales tax where required; duties for international orders are calculated at checkout.
Wash every 8–10 wears in cool water, air-dry on a stand, and detangle from ends to roots. Read the full routine in our wig care guide.